Shipping policy
Last Updated: June 30, 2026
Welcome to Venticart.online. This Shipping Policy explains how AATMATEXO ENTERPRISES, operating under the brand Venticart.online, processes, ships, and delivers orders placed through our website.
By placing an order with us, you agree to the terms outlined in this Shipping Policy.
1. Business Information
Trade Name: AATMATEXO ENTERPRISES
Brand Name: Venticart.online
Business Type: Proprietorship
Managed By: Omkar Yadav
GSTIN: 24ABEPO1413A1ZI
Email: venticart@outlook.com
Phone: +91 9879382102
Registered Address:
SH-B-356, Fortune Mall,
Near Galaxy Circle,
Pal, Surat, Gujarat – 394510
India
2. Order Processing
- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders are processed only on Monday to Saturday (excluding public holidays).
- Orders placed on Sundays or public holidays will be processed on the next business day.
3. Shipping Time
Estimated delivery time after dispatch:
- Within India: 3–7 business days
- Delivery timelines may vary depending on your location, courier availability, weather conditions, or unforeseen circumstances.
These delivery times are estimates and are not guaranteed.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- We may offer Free Shipping on selected products, promotional offers, or orders above a specified value.
5. Order Tracking
Once your order has been shipped, you will receive:
- A Shipping Confirmation Email and/or SMS
- Tracking Number
- Courier Partner Details
You can track your shipment using the tracking information provided.
6. Delivery
Our courier partners will deliver your order to the shipping address provided during checkout.
Please ensure that:
- Your shipping address is complete and accurate.
- A valid mobile number is provided.
- Someone is available to receive the package.
7. Delivery Delays
Delivery may be delayed due to:
- Remote serviceable locations
- Weather conditions
- Natural disasters
- Public holidays
- Government restrictions
- Courier operational delays
- Other circumstances beyond our control
In such cases, we will make reasonable efforts to keep you informed.
8. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided:
- Delivery may be delayed or unsuccessful.
- Additional shipping charges may apply for re-shipment.
- Venticart.online is not responsible for orders delivered to an incorrect address provided by the customer.
9. Failed Delivery Attempts
If the courier partner is unable to deliver the package after multiple delivery attempts:
- The package may be returned to us.
- Re-shipping charges may apply before the order is dispatched again.
10. Damaged Package
If your package appears damaged during delivery:
- Refuse delivery if possible.
- Take photographs of the package.
- Contact us within 48 hours of delivery.
Email: venticart@outlook.com
Phone: +91 9879382102
11. International Shipping
Currently, Venticart.online ships only within India.
We do not offer international shipping at this time.
12. Order Cancellation
Orders may be cancelled before dispatch.
Once an order has been shipped, cancellation requests cannot be accepted.
For cancellation assistance, contact us immediately.
13. Contact Us
For any shipping-related questions or concerns, please contact us.
AATMATEXO ENTERPRISES
Brand: Venticart.online
Email: venticart@outlook.com
Phone: +91 9879382102
Registered Address:
SH-B-356, Fortune Mall,
Near Galaxy Circle,
Pal, Surat, Gujarat – 394510
India
Customer Support Hours:
Monday – Saturday: 10:00 AM – 6:00 PM (IST)
Sunday: Closed
Changes to This Shipping Policy
Venticart.online reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will become effective immediately upon publication on this page.
By placing an order on Venticart.online, you acknowledge that you have read, understood, and agreed to this Shipping Policy.